We will issue a refund to your original form of payment for items returned within 14 days.
Items must be returned in their original condition.
MOST ITEMS
Returns are accepted within 14 days of the date that you received your order. Books, DVDs and CDs (in their original condition) can be mailed with the original packing slip to:
A1 Tuition
Product Returns
P.O. Box 1188
Caulfield North
Victoria 3161
Australia
ITEMS THAT CANNOT BE RETURNED
We are unable to accept returns for eBooks and downloadable PDFs.
Please note: Once purchased, eBooks and downloadable PDFs cannot be refunded.
If your return is shipped after the timeframes indicated above or without a packing slip, we regret that we cannot issue a refund or send the merchandise back to you.